Feeds:
Posts
Comments

When you write an ad for Google adwords, it is important to include the keywords in the text of the ad. So if a user types in ‘Motorola V8’ you want to ad to say ‘Motorola V8’ not ‘Mobile Phone’. This significantly improves your click-through rate. Continue Reading »

Who owns what on   website?

Did you know that April 26th is Intellectual Property Day?  I checked in Hallmark but couldn’t find any cards.  So as I can’t send a card, I thought I would do a blog entry.

Designers and software engineers have different approaches, it’s that left brain – right brain thing.  But we have one thing in common: what we produce is intangible, it exists in computer files, not the real world. The legal term for this is Intellectual Property (IP), and the rules for ownership of IP are different from real property.   

Before I go any more into this particular legal swamp I must point out that I am not a lawyer and cannot give legal advice.  If in doubt talk to a lawyer who specialises in IP work.

Who owns The IP for a website?  If the client paid for it, they must own it.  So the answer is easy, right? Continue Reading »

I have had a pretty good look at the main serious Web-based hosted SFA and CRM solutions. Salesforce.com, Netsuite, SugarCRM, EBSuite CRM. They are all very similar and probably very appropriate in many situations.

However my opinion is that none of them are intuitive and in a sales situation none of them are fast enough. Continue Reading »

An own-goal for IBM

I may have mentioned before that once a concept becomes ‘hot’ everyone wants to get on the bandwagon and spin their products. So IBM has announced a new rack-mounted server “designed for heavy traffic web 2.0 social networking sites”.

In marketing terms an own goal because the product almost certainly is good for any heavy-duty computer cluster application where fault tolerance for individual systems is not a huge issue (that is the trade-off). By marketing it in this way they are limiting their market to a very small number of specialised web sites. Admittedly these guys buy servers by the thousand, but the market must be much bigger.

I love eye tracking studies. This study tracked men and women separately on the Marks and Spencer home page.

http://www.etre.com/blog/2006/05/five_days_bonus_ms_revisited/

Quote “As you can see, these findings are somewhat counterintuitive. The women were extremely focused on the navigation menus and rarely looked at the main body of the page. However, while the men were also predominantly navigation-focused, they were a lot more willing to venture into the main body of the page – even though the majority of the feature located therein targeted women!”

People! Think!. The centre of the page is a picture of Twiggy with a big smile on her face and below her a couple of other very beautiful women. The men take a sneaky look at some attractive females? Big surprise!

The small print

A designer who we had done work for just sent me a contract their client had sent them to sign. It was headed ‘Assignment of Intellectual Property(IP) Rights’. It would assign all IP rights in the software to the client.

I had to check the date on the email but it was April 3rd not the 1st. We use the identical software on all our client’s sites, so the whole idea of giving the IP rights to one of them is a total non-starter. We would be out of business. Continue Reading »

SP1 has arrived

I have just downloaded Vista SP1. The wretched program warns you that it will take an hour. I watched it for a while and got bored, so I took the hint and went out for a cup of coffee. When I got back there was a ‘click here to proceed’ thing! It then took about an hour while I twiddled my thumbs.

Why????

In any event I would say it was worth the wait. The machine is noticably slicker. Listing directories and copying files in particular much faster. Or should I say much less slug-like.

This month we have an outstanding useability column from Jakob Neilsen. http://www.useit.com/alertbox/designer-user-differences.html

There are two important insights

  • Designers are not users
  • Users are not designers

Like a japanese haiku these two statements can be used for lengthy meditation and should be burned on the heart of every designer. Too many sites are built for the designer, not the user; an exotic, barely understood being. A person who doesn’t know how to run a search on Google, let alone manipulate a strange scroll bar or fly-out menu.

Read

Learn.

If you want a good laugh at other people’s expense go take a look at http://www.telebid.com/. It looks like a very cool auction site with some real bargains. There is a 32″ flat screen with 49 minutes to go for £197. What is the catch? Continue Reading »

Google

This from the Google website

“Unfortunately, we’re unable to interpret the meaning of changes in our legal documents for you. If you have questions or you need legal advice on interpreting the terms, please don’t hesitate to contact an attorney.”

Uh!